Shipping Policy

We partner with trusted shipping carriers to ensure your Aarv products reach you safely and on time. Our available shipping options include:

• Standard Shipping: Economical option delivered through India Post or regional courier partners within 5-7 business days.
• Express Shipping: Faster delivery through BlueDart, Delhivery, or DTDC within 2-4 business days.
• Priority Shipping: Premium next-day or same-day delivery available in select metro cities.
• Free Shipping: Complimentary standard shipping on all orders above ₹999.
• Store Pickup: Available at select locations where you can collect your order directly.
• Scheduled Delivery: Choose your preferred delivery date and time slot for added convenience.

Delivery times vary based on your location and the shipping method selected. Here are our estimated delivery timeframes:

• Metro Cities: Delhi, Mumbai, Bangalore, Chennai, Kolkata, Hyderabad – 2-4 business days for standard shipping.
• Tier 2 Cities: Pune, Ahmedabad, Jaipur, Lucknow, Chandigarh – 3-5 business days for standard shipping.
• Tier 3 Cities & Towns: Smaller cities and towns – 5-7 business days for standard shipping.
• Remote Areas: Hill stations, islands, and remote locations – 7-10 business days.
• Express Delivery: 1-3 business days depending on location and order time.
• Same-Day Delivery: Available for orders placed before 12 PM in select metro cities.
• Next-Day Delivery: Available for orders placed before 5 PM in eligible locations.

We strive to keep shipping costs affordable while ensuring safe delivery of your premium products:

• Free Shipping: Enjoy free standard shipping on all orders above ₹999 across India.
• Standard Shipping: ₹49 for orders below ₹999 – delivered in 5-7 business days.
• Express Shipping: ₹99 for faster delivery within 2-4 business days.
• Priority/Same-Day: ₹199 for same-day or next-day delivery in eligible areas.
• Bulk Orders: Special discounted rates available for orders of 5+ items.

We process orders quickly to ensure your Aarv products reach you as soon as possible:

• Processing Time: Orders are typically processed within 1-2 business days after payment confirmation.
• Order Confirmation: You will receive an email confirmation immediately after placing your order.
• Payment Verification: Orders are processed once payment is successfully verified and cleared.
• Quality Check: Each product undergoes a quality inspection before packaging and dispatch.
• Dispatch Notification: You will receive an email with tracking details once your order is shipped.

Orders placed on weekends or public holidays will be processed on the next business day. During sale events or peak seasons, processing may take an additional 1-2 days.

We are excited to ship Aarv premium water bottles to customers worldwide:

• Available Countries: We ship to USA, UK, Canada, Australia, UAE, Singapore, and 50+ other countries.
• International Delivery Time: 7-21 business days depending on the destination country.
• Shipping Costs: International rates vary by destination and are calculated at checkout.
• Customs & Duties: Import duties, taxes, and customs fees are the responsibility of the customer.
• Tracking: All international orders include tracking for complete shipment visibility.

Please ensure your shipping address and contact information are accurate to avoid delays in customs clearance. We are not responsible for delays caused by customs processing.

Stay updated on your order status with our comprehensive tracking system:

• Tracking Number: A unique tracking number is emailed to you once your order is dispatched.
• Track Online: Use the tracking link in your email or visit our website's Order Tracking page.
• SMS Updates: Receive real-time SMS notifications for order dispatch, out-for-delivery, and delivery confirmation.
• Email Notifications: Get email updates at every stage of your shipment journey.
• Customer Support: Contact our team anytime for assistance with tracking your order.

Please note the following shipping restrictions and guidelines:

• PO Box Addresses: We currently do not ship to PO Box addresses for domestic orders.
• Military Addresses: APO/FPO addresses may experience longer delivery times.
• Restricted Areas: Some remote or restricted areas may have limited shipping availability.
• Address Accuracy: Please ensure your shipping address is complete and accurate to avoid delivery failures.
• Recipient Availability: Ensure someone is available to receive the package at the delivery address.

If we are unable to deliver to your location, our customer service team will contact you to arrange alternative shipping arrangements or issue a refund.

We are here to help resolve any delivery-related issues promptly:

• Delayed Delivery: If your order is delayed beyond the estimated timeframe, contact us for immediate assistance.
• Damaged Package: Report any damaged packaging or products within 48 hours of delivery with photos.
• Missing Items: If items are missing from your order, notify us immediately for resolution.
• Wrong Address: Contact us immediately if you entered an incorrect address – we may be able to redirect the shipment.
• Failed Delivery: If delivery fails, the carrier will attempt redelivery or hold the package for pickup.
• Lost Packages: If your package is marked delivered but not received, we will investigate and assist accordingly.

For any shipping concerns, please reach out to our customer support team within 7 days of the expected delivery date.